Legal
The privacy policy, the terms you agree to when you register, and how we handle money laundering checks. In full, unabridged.
This is the privacy policy of Creative Solution Limited (owner and operator of Bet-velvet.) This Privacy Policy sets out how Bet-velvet will manage your personal information which we collect as a result of your membership of Bet-velvet, your use of our websites located at https://bet-velvet.live and any pages or websites under the ‘Bet-velvet’ brand including any mobile phone or tablet applications that are owned and/or operated by us or whenever we otherwise deal with you. We are committed to ensuring that the personal information we collect about you is protected and is used, stored and disclosed in accordance with the Privacy Act and this Privacy Policy.
In using the website, you agree to be bound by the terms of this Privacy Policy. Bet-velvet may review the Privacy Policy periodically and reserves the right to change the Privacy Policy at any time at its discretion by posting such changes on the website. Changes will be effective immediately when posted on the website. Your continued use of the website following posting will constitute your acceptance of those changes. This Privacy Policy will not apply to websites which are linked to the website and over which Bet-velvet has no control.
The kinds of Personal Information that Bet-velvet may collect from you is:
The Company collects, or may collect, such information through methods including:
Bet-velvet will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate its business as a licensed online wagering bookmaker for the following purposes:
From time to time we may use your Personal Information to inform you about our products or services or about promotional activities which Bet-velvet believes may be of interest or of benefit to you. We may do this via email, SMS, telephone or mail. If you no longer wish to receive marketing or promotional material from Bet-velvet at all or in any particular form, you may contact us at any time by email to [email protected] with your request with which we will comply as soon as is practical.
From time to time we may contact you in relation to the management and administration of your Bet-velvet account. These communications can be via any of the modes of contact recorded when registering as a Member. Such communication does not affect your opt-in or opt-out status for direct marketing communications.
Bet-velvet will take all reasonable steps to ensure that the Personal Information which it collects, uses or discloses is correct and is stored in a secure environment which is accessed only by authorised persons. We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Bet-velvet will destroy or permanently de-identify the Personal Information we hold when it is no longer required for any purpose permitted under the APPs including our legal or operational obligations.
You acknowledge that no data transmission over the Internet is totally secure. Accordingly, Bet-velvet does not guarantee or warrant the security of any information which you transmit to it. Any information which you transmit to Bet-velvet is transmitted at your own risk. However, once Bet-velvet receives your transmission, Bet-velvet will take reasonable steps to protect your Personal Information from misuse, loss and unauthorized access, modification and disclosure including by using password protected systems and databases and Secure Socket Layer (SSL) technology. By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.
Bet-velvet’s employees, agents and contractors are required to maintain the confidentiality of Members’ Personal Information and trading behavior. Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. Bet-velvet cannot guarantee the security of this type of disclosed information.
We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software.
You may access the Personal Information collected by Bet-velvet by following the “Settings” link on the website or by contacting us on [email protected]. We will give you access to your Personal Information in the manner requested if that is possible and within a reasonable period. If we refuse your request or cannot give you access in the manner you have requested, we will do what we can to meet your requirements by other means. We may not be required to give you access to your Personal Information in certain circumstances which are set out in the APPs including where it may have an unreasonable impact on another individual’s privacy. If we refuse access for such reasons, we will advise you in writing of the refusal and our reasons and the complaint mechanisms available to you.
If you do not provide Bet-velvet with the Personal Information we request, we may be unable to process your application to become a Member, provide you with our services or respond to your enquiry or complaint.
By using Bet-velvet, becoming a Member or otherwise choosing to provide Bet-velvet with Personal Information you consent to Bet-velvet collecting, using, processing and potentially disclosing your Personal Information for the above purposes and on the bases described in this Privacy Policy.
Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.
Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.
